Support Board

Date/Time: Sat, 04 May 2024 13:58:32 +0000

Post From: Subscription end

[2021-06-01 15:02:10] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
You were charged $10.40 for the exchange fee for the COMEX with Market Depth for nonprofessional Trading accounts. We do apologize, but the exchange fees are not refundable, as the exchanges do not give refunds. We have gone ahead and set your account to not have a renewal selected. So it will definitely end on June 5 without any additional charges at this point. When you are ready to come back, follow these instructions to get going again: Sierra Chart Purchase and License Information: Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing