Support Board

Date/Time: Sun, 28 Apr 2024 10:15:08 +0000

Post From: Login number exhausted

[2021-06-01 02:48:34] Link To Thread - Link To Post [Go To First Post]
User371562 - Posts: 14
I have been receiving this same message and am unable to logon; I have two instances running, but generally have one logged on and one logged off at any given time. Today I had manually disconnected one from the data feed, but for some reason it began trying to log back on to CQG data feed after a couple of hours. I am currently locked out of managing/cancelling my orders...I have changed the Common Settings in the Data/Trade Service Settings window to "NO" for auto connect on startup and reconnect on failure lines hoping this will prevent the problem from recurring. I have NO IDEA why one instance began trying to reconnect after I had manually disconnected it however and it IS frustrating.