Support Board

Date/Time: Sun, 02 Nov 2025 21:51:18 +0000

Post From: My DOM is totaly blocked !!

[2021-05-31 16:00:36] Link To Thread - Link To Post [Go To First Post]
floLeva - Posts: 3
Hello, I have a bug on the palteform with my DOM. I am in position and it is impossible to stop my orders, to put a stop and even to Flatten all! My broker MR Maxime Etchart from Philip Capital is absent today and I have no possibility to act, neither via the platform nor via the CQG mobile app!!! I have to cut my positions immediately! The error message since 05-31 12:41:34.976 is TRADE Order Error - CQG order update- status Rejected. No Margin available - This has completely blocked the DOM! Impossible to stop or flatten! thank you for your urgent feedback please and please stop my orders Florian Levantino


Attachment Deleted. BUG Sierra Chart DOM.PNG / V - Attached On 2021-05-31 15:59:26 UTC - Size: 208.7 KB - 209 views