Support Board

Date/Time: Mon, 06 May 2024 05:41:17 +0000

Post From: My DOM is totaly blocked !!

[2021-05-31 16:00:36] Link To Thread - Link To Post [Go To First Post]
floLeva - Posts: 2
Hello, I have a bug on the palteform with my DOM. I am in position and it is impossible to stop my orders, to put a stop and even to Flatten all! My broker MR Maxime Etchart from Philip Capital is absent today and I have no possibility to act, neither via the platform nor via the CQG mobile app!!! I have to cut my positions immediately! The error message since 05-31 12:41:34.976 is TRADE Order Error - CQG order update- status Rejected. No Margin available - This has completely blocked the DOM! Impossible to stop or flatten! thank you for your urgent feedback please and please stop my orders Florian Levantino


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