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Post From: SCH data service

[2014-03-03 10:52:30] Link To Thread - Link To Post [Go To First Post]
User88839 - Posts: 4
hello, yesterday I purchased SC realtime data and I think I have a similar problem as jarisek above.Here is the massage log : Software version: 1100 \| 2014-03-03 11:45:43 Usage end date: 2015-03-07 \| 2014-03-03 11:45:43 Enabled for: Sierra Chart Historical Data Service. \| 2014-03-03 11:45:43 Enabled for: Sierra Chart Real-Time Market Data Feed. \| 2014-03-03 11:45:43 Enabled for: CME with exchange fee trading waiver. \| 2014-03-03 11:45:43 Received 1 data feed usernames. \| 2014-03-03 11:45:43 Allow Support for Sierra Chart Data Feeds is enabled. \| 2014-03-03 11:45:43 Active service: Interactive Brokers \| 2014-03-03 11:45:43 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2014-03-03 11:45:43 2014-03-03 11:45:43 Local computer clock time \| 2014-03-03 11:45:43 2014-03-03 10:45:43 GMT time \| 2014-03-03 11:45:43 2014-03-03 11:45:43 Time zone adjusted time \| 2014-03-03 11:45:43 Time difference to server time: 2 seconds. \| 2014-03-03 11:45:43 Program path: M:\Nainstalovane programy\SierraChart\ \| 2014-03-03 11:45:43 Data Files path: M:\Nainstalovane programy\SierraChart\Data\ \| 2014-03-03 11:45:43 OS Version Number: 6.1 \| 2014-03-03 11:45:43 Checking for new symbol settings for ib \| 2014-03-03 11:45:43 Symbol settings are up-to-date for ib \| 2014-03-03 11:45:43 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-03-03 11:45:45 The network socket is connected. \| 2014-03-03 11:45:45 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. \| 2014-03-03 11:45:45 TWS server version: 70 \| 2014-03-03 11:45:45 IB: Connected. Waiting for account information. \| 2014-03-03 11:45:45 IB Account information received. \| 2014-03-03 11:45:45 Connected to IB Live account. \| 2014-03-03 11:45:45 Interactive Brokers: Requesting Trade Positions for account: U1293049 \| 2014-03-03 11:45:45 Next valid order ID: 1 \| 2014-03-03 11:45:45 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. \| 2014-03-03 11:45:45 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. \| 2014-03-03 11:45:45 Message from IB: HMDS data farm connection is inactive but should be available upon demand.ilhmds. IB Error Code: 2107. Request ID: -1. \| 2014-03-03 11:45:45 Message from IB: HMDS data farm connection is inactive but should be available upon demand.euhmds. IB Error Code: 2107. Request ID: -1. \| 2014-03-03 11:45:45 Next valid order ID: 1 \| 2014-03-03 11:45:45 IB Account information received. \| 2014-03-03 11:45:45 Connected to IB Live account. \| 2014-03-03 11:45:45 Interactive Brokers: Received Trade Positions download end message for account U1293049 \| 2014-03-03 11:45:45 IB: Requesting historical order fills for account U1293049 \| 2014-03-03 11:45:50 Interactive Brokers: Received Open orders end message. \| 2014-03-03 11:45:50 Mapping NQ-201403-GLOBEX to NQH4. Service code: cme \| 2014-03-03 11:45:56 SC Exchange Data - Starting real-time market data updates for: NQH4 \| 2014-03-03 11:45:56 Using username 0 \| 2014-03-03 11:45:56 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 \| 2014-03-03 11:45:56 HD Request # 2 - Downloading Intraday chart data for NQ-201403-GLOBEX to the file NQ-201403-GLOBEX.scid. Service: cme \| 2014-03-03 11:45:56 HD Request # 2 - Download start Date-Time: 2014-03-03 11:18:58.0 \| 2014-03-03 11:45:56 HD Request # 2 - Using server: scdf1.sierracharts.com port 10149 \| 2014-03-03 11:45:56 Resolved address ds6.sierracharts.com to IP 8.18.161.131 \| 2014-03-03 11:45:56 Resolved address ds6.sierracharts.com to IP 8.18.161.131 \| 2014-03-03 11:45:56 The network socket is connected. \| 2014-03-03 11:45:56 HD Request # 2 - Sending historical data logon request message. \| 2014-03-03 11:45:56 The network socket is connected. \| 2014-03-03 11:45:56 SC Exchange Data: Connected to server. \| 2014-03-03 11:45:56 SC Exchange Data: Sending logon request message. \| 2014-03-03 11:45:56 SC Exchange Data Server Info - Server Name: . Server Version: . Provider Name: . \| 2014-03-03 11:45:57 SC Exchange Data - Server protocol version: 3. Client protocol version: 3. There is a protocol match. \| 2014-03-03 11:45:57 SC Exchange Data - Successfully connected. \| 2014-03-03 11:45:57 SC Exchange Data - Restarting real-time data updates for symbol: NQ-201403-GLOBEX -> NQH4 \| 2014-03-03 11:45:57 Symbol Error - NQ-201403-GLOBEX is unknown, unavailable, or improperly formatted. Exchange not authorized. \| 2014-03-03 11:45:57 HD Request # 2 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-03 10:18:58. Record interval: 0 \| 2014-03-03 11:45:58 HD Request # 2 - Decompressing data. \| 2014-03-03 11:45:58 HD Request # 2 - Receiving Intraday data for NQ-201403-GLOBEX starting at 2014-03-03 11:18:58 \| 2014-03-03 11:45:58 HD Request # 2 - Timestamp of first Intraday data file record written: 2014-03-03 11:19:19 \| 2014-03-03 11:45:58 The network socket for historical data has been closed. \| 2014-03-03 11:45:58 HD Request # 2 - Received 349 records from 2014-03-03 11:18:58 to 2014-03-03 11:35:49 (16.9 minutes) and wrote 343 records for NQ-201403-GLOBEX \| 2014-03-03 11:45:58 HD Request # 2 - Intraday download COMPLETE for NQ-201403-GLOBEX \| 2014-03-03 11:45:58 Real-time Intraday chart data file updates started for NQ-201403-GLOBEX \| 2014-03-03 11:45:58