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Date/Time: Fri, 29 Mar 2024 05:59:30 +0000



Post From: Real time data doesn't work

[2014-03-03 09:51:44]
User64386 - Posts: 6
Good day,

Today mornig I found that my SC fee is off due to account balance limitation. I logged in my SC account, made payment and SC feed was activated.
After that I restarted SC and found that real-time data is not working. I have hystorical but not real time data. Market depth is empty. Message log contains that:

Requesting market depth updates for: 6A-201403-CME if supported. | 2014-03-03 13:44:51
Requesting market depth updates for: 6B-201403-CME if supported. | 2014-03-03 13:44:51
Requesting market depth updates for: 6E-201403-CME if supported. | 2014-03-03 13:44:51
Requesting market depth updates for: ES-201403-CME if supported. | 2014-03-03 13:44:51
Market Depth data has been rejected for symbol: 6A-201403-CME. Exchange not authorized. | 2014-03-03 13:44:51
Market Depth data has been rejected for symbol: 6B-201403-CME. Exchange not authorized. | 2014-03-03 13:44:51
Market Depth data has been rejected for symbol: 6E-201403-CME. Exchange not authorized. | 2014-03-03 13:44:51
Market Depth data has been rejected for symbol: ES-201403-CME. Exchange not authorized. | 2014-03-03 13:44:51

Everythis was OK before making payment. I made trades last week and even today. Nothing setting has been changed. But I've checked all data in my broker account, SC account and platform settings. Eerything is ok and nothin changed.
What's happened?