Login Page - Create Account

Support Board


Date/Time: Tue, 01 Jul 2025 13:45:44 +0000



Post From: Missing Orders when

[2021-05-20 14:40:25]
User687917 - Posts: 79
Hello

Once again I have to post about the "missing orders", since in the previous thread I was ignored.
*** Referring to the trhead
Open Orders and Order Fills Issues

In the Chartbook with the symbol DOW (YM), and as trading symbol the Micro-DOW (MYM) when I click on "Show Fills" the active order disappears on the chart, however it is still active.
*** See the uploaded image
http://www.sierrachart.com/image.php?Image=1621520720936.png

This happens between different chartbooks, as well as in the same chartbook.

Also, it does not show me the "Order Fills" when I click on "Show Fills".
http://www.sierrachart.com/image.php?Image=1621521546105.png

Here another example of Missing "Show Fills"
First screen capture of active order
http://www.sierrachart.com/image.php?Image=1621522956255.png
Then i close the position and "Show Fills" is selected
http://www.sierrachart.com/image.php?Image=1621523025918.png

In my "Trade Activity Log" all trades are dissappeared, in "Trade Activity" tab, if i select "Fills" shows nothing, and if i select "Orders" shows some orders but the time (hours and minutes) are not the same that the region i set in global config or chart config "Brussels (+1CET/+2CEST)"
It's supposed that today i trade from 14:00 to 17:15 (Brussels region), and in "trade Activity Log"-> "Trade Activity" -> "Orders" shows orders at time from 10:00 to 14:34 ????


P.D.
In reference to the DOW chartbook orders
Closing the Sierra Chart application and reloading the chartbook, I can see the orders I have made.
To compare with the previous images
http://www.sierrachart.com/image.php?Image=162152392643.png
Date Time Of Last Edit: 2021-05-20 15:23:37