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Direct MessagesDate/Time: Tue, 07 May 2024 02:56:18 +0000
Post From: Open Orders and Order Fills Issues
| [2021-05-17 06:21:14] |
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Anyway, yesterday I completely uninstalled Sierra Chart and its configurations, and I made a new installation, configuring everything again, to test it this week. This was totally unnecessary.The positions shown in the images should be the same, i.e., the RTY open trade in "SSC_Bug_Orders_02_RTY.jpeg" should also be shown in the chartbook chart "SSC_Bug_Orders_01.jpeg" at the bottom left. This is not true at all. We do not see what you are saying.If you see different simulated positions between charts that have the same Symbol and Trade Account, then refer to: Trade Simulation: Trade Simulation Position Quantity Calculation This added to the fact that in the "Trade Activity Log", the orders of the day disappeared, and in the "Trade Orders" still appear some. This does not make any sense and cannot be the case. Unless you deleted the data, or there was a pending query waiting for the data to be displayed. Refer to:Trade Activity Log: Trade Activity Not Displaying or Clearing (Improving Trade Activity Query Performance) The information in the above link also may be part of the problem if you do not see a simulated position displayed in a chart when expected. You are also communicating way way too much information. At this point we are not providing further support. If you are going to overwhelm us with information and make this too complicated which you are, we have to decline further support and that is what we are doing now. We have to put a halt to excessive and complicated information from users which is unnecessary. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-17 06:22:27
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