Support Board

Date/Time: Fri, 03 May 2024 12:03:42 +0000

Post From: Real-time data problem

[2021-05-15 10:49:19] Link To Thread - Link To Post [Go To First Post]
User980952 - Posts: 13
Hello, I just wanted to have real-time data from the CME to test my strategy. Unfortunately, to have data in real time, it was necessary to open a real account with a broker in which you are compatible with it. Unfortunately, it was impossible for me to open a real account with one of those brokers. Since they put many complications when opening a real account. As you will understand, I cannot afford so many complications and expenses for the simple fact of wanting to have real time to test a strategy. So I have decided to unsubscribe from all the services that I have contracted with you. I fully understand that what is happening with the CME regulation is not your fault. For the same reason I want to say that I think you are a good platform with an exemplary technical service and that in the future I would like to be able to work with you again. Besides, I would like to ask you a few questions. How can I unsubscribe from all services and close my account? How can I refund my money and get it back to my bank account? Sorry for the inconvenience, A cordial greeting. Date Time Of Last Edit: 2021-05-15 11:00:40