Support Board

Date/Time: Tue, 30 Apr 2024 22:49:19 +0000

Post From: Data activation

[2021-05-14 19:20:16] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31240
No, sorry, we were just confused by your question and the expired account. So the first thing you need to do in order to get your data feed working is to not have an expired account. Refer to the following for how to renew access to Sierra Chart to get setup with a Service Package: Sierra Chart Purchase and License Information: Instructions Once you have an active account, you should be getting the same data as you were before. So if you were getting CQG data, then you should be getting that data again. If you want to get setup with the data from us (Sierra Chart), let us know and we can direct you to what you need to know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing