Support Board

Date/Time: Thu, 02 May 2024 17:37:24 +0000

Post From: Data connection problem with TransAct / Infinity

[2021-05-14 16:51:58] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31324
From the messages in the log, you have not entered the Trade Account information in the File >> Data/Trade Service Settings window. Ensure that this value is entered and is correct. Just in case, you may want to go through the Setup Instructions to connect your Sierra Chart system to TransAct: https://www.sierrachart.com/index.php?page=doc/TransAct.php#SetupInstructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing