Support Board

Date/Time: Fri, 03 May 2024 02:20:10 +0000

Post From: just came back from vacation

[2021-05-12 15:44:33] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
You have the following exchange active: - CME with Market Depth for nonprofessional Trading accounts Therefore, you would only get Real-Time data for symbols that are traded on the CME exchange. Gold (GC) is traded on the COMEX exchange and Crude (CL) is traded on the NYMEX exchange. Therefore, you would need to change your exchange selection in order to get the real-time data for all of these items (ES, GC, and CL). If you are wanting Market Depth for all of them, then best option would be to activate the Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts, as you would pay this for just the 3 exchanges, but then you get all 4. Just keep in mind that the exchanges do not give refunds, nor are the exchanges pro-rated. Therefore, you will not get your money back for any exchange that you no longer need, and whenever you activate an exchange, you will pay the full amount regardless of when you activated it within the month and you will only get the data through the remainder of the month, then you will have to pay again on the first of the next month. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing