Support Board
Date/Time: Sat, 01 Nov 2025 15:46:38 +0000
Post From: Denali Data feed issues... again:/
| [2021-05-11 17:08:36] |
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We have resolved the issue. You should now be receiving the real-time and historical data. Your Sierra Chart account was billed 3.25 USD for this month for the exchange fee. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |