Support Board

Date/Time: Sun, 05 May 2024 21:24:09 +0000

Post From: Denali Data feed issues... again:/

[2021-05-11 17:08:36] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have resolved the issue. You should now be receiving the real-time and historical data. Your Sierra Chart account was billed 3.25 USD for this month for the exchange fee. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing