Support Board

Date/Time: Wed, 01 May 2024 12:13:55 +0000

Post From: BTCUSDT_PERP_BINANCE download failed

[2021-05-10 18:54:02] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31240
Is your setting for File >> Data/Trade Service Settings >> Current Selected Service set to SC Data - All Services? If you try to open a new chart using File >> Find Symbol and selecting the Binance symbols and finding the symbol you want and then opening it by selecting it on the list and then selecting Open Intraday Chart does the chart open properly, or do you get the same message? If you get the same message, then get us a copy of you your Message Log after you have done the above by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing