Support Board

Date/Time: Sun, 28 Apr 2024 17:09:28 +0000

Post From: Help me restore SierraChart

[2021-05-10 16:19:41] Link To Thread - Link To Post [Go To First Post]
User384728 - Posts: 3
Dear Support Team, I've been pretty absent for 1-2 months and now turned on my SierraChart, and the historical data does not download, the charts do not update, and I'm confused on how do I repair this. When I open the application I am greeted with this error in the middle of my chart screen (see attached). As I understand my account still has the Denali feed paid until May 19th. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=50946