Support Board
Date/Time: Thu, 18 Dec 2025 14:35:15 +0000
Post From: Help me restore SierraChart
| [2021-05-10 16:19:41] |
| stinky - Posts: 7 |
|
Dear Support Team, I've been pretty absent for 1-2 months and now turned on my SierraChart, and the historical data does not download, the charts do not update, and I'm confused on how do I repair this. When I open the application I am greeted with this error in the middle of my chart screen (see attached). As I understand my account still has the Denali feed paid until May 19th. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=50946 |