Support Board

Date/Time: Sun, 05 May 2024 09:35:00 +0000

Post From: How to cancel recurring Exhcange monthly fee?

[2021-05-10 15:54:19] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
Your account has been set to not renew. You still have Usage Time through May 11, 2021, as we only refund usage time in increments of full months. We have also started an Account Support Ticket for you requesting the refund to your credit card. Give us a few days to get this taken care of. You will find the ticket here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1620661956542#ViewTicket For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing