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Date/Time: Fri, 03 May 2024 12:32:33 +0000



Post From: error in downloading and it refuses to continue chart downloads

[2021-05-09 10:09:23]
Sierra Chart Engineering - Posts: 104368
Are you having a problem installing or running Sierra Chart or a problem with an individual open chart?

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For the last case, follow the instructions below:


Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-05-09 10:09:41