Support Board
Date/Time: Sun, 14 Sep 2025 15:06:28 +0000
Post From: error in downloading and it refuses to continue chart downloads
| [2021-05-09 10:09:23] |
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Are you having a problem installing or running Sierra Chart or a problem with an individual open chart? ---- For the last case, follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-09 10:09:41
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