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Date/Time: Sun, 28 Apr 2024 14:49:41 +0000



Post From: Miss-match between entry and close of trade, with older entry(?)

[2021-05-06 16:02:57]
User964132 - Posts: 93
I had a small disconnect with the trade server and now I have a big problem.
Every time I close a trade I close it as if there was an entry a long time before (?) and my current entry shows as still being open? (see attachment, a big big mismatch.. :-((
(No line made between current entry and current close) but an trade-line between an unknown older entry(?) or price and the current close, which results in most cases in a big loss for me today!!

When I check my account I have no current trades open (Trade Positions window all empty etc.. , and before each trade I press several times the flatten button.
I did a reset of my computer, of SC, downloaded the last version of SC etc.., but still have the same problem.

I lost over 300 ticks with this error today! So please help!

Regards,
imageerror.PNG / V - Attached On 2021-05-06 15:58:02 UTC - Size: 44.5 KB - 164 views