Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 03:16:27 +0000



Post From: Resolved: Denali EUREX Data Feed Interruption (ISP issue)

[2021-05-06 09:10:17]
Sierra_Chart Engineering - Posts: 14238
Yes we can see that.

This is the only information we have so far:
maybe it was some sort of internet outage in. FR2, will keep you posted what we hear back from our provider...the internet is great till it’s not...

There is a few minutes of missing data due to a server restart we did due to an operating system level issue also we had at the time. Microsoft software really is in a state of deterioration.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-05-06 09:47:14