Support Board
Date/Time: Sat, 01 Nov 2025 00:54:54 +0000
Post From: Resolved: Denali EUREX Data Feed Interruption (ISP issue)
| [2021-05-06 08:49:12] |
| Sierra_Chart Engineering - Posts: 21272 |
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We definitely have lost the Internet connectivity to the server. This is not a problem with any of our hardware or our own systems. We have contacted our infrastructure provider about this. This was definitely a problem with the particular ISP we are using serving the Frankfurt 2 data center in Germany. This was a local issue, with that particular ISP. There was no problem on our side, and there was no problem with our infrastructure provider. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-06 09:29:27
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