Support Board

Date/Time: Sat, 27 Apr 2024 01:50:54 +0000

Post From: Timeout connecting to server

[2021-05-05 04:41:01] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14107
We did later discover the issue that day. This was an operating system level issue with the firewall on the server which caused the problem. It was a very strange malfunction but it was quite clear it was at the firewall level. It is a Microsoft operating system so this is concerning. Follow the instructions here to download any missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-05 04:41:52