Support Board

Date/Time: Fri, 19 Apr 2024 06:23:32 +0000

Post From: Memory error when downloading historical market depth data

[2021-05-05 02:03:24] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14006
There is no active work being done to resolve this. It is an operating system level limitation. We expect it would be a long time for any changes to be made to work around this kind of limitation. What we recommend you do is after you start the download, close the Chartbook until the market depth data is all downloaded. Also reduce this setting: Chart Settings: Maximum Market Depth Data Days to Load (Chart >> Chart Settings >> Market Depth menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing