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Date/Time: Sun, 28 Apr 2024 21:47:32 +0000



Post From: Issue with Receiving Data

[2021-05-04 20:03:58]
John - SC Support - Posts: 31159
Right now you have the following exchange activated:
- Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts ($31.20)

If you need Market Depth data and you only need the data for E-Mini S&P 500 (ES), E-Mini Nasdaq (NQ), and Gold (GC), then you could save a little bit of money by activating the following exchanges instead:
- CME with Market Depth for nonprofessional Trading accounts ($10.40)
- COMEX with Market Depth for nonprofessional Trading accounts ($10.40)

If you also want to have real-time data for the rest of the CME Group but without market depth, then you could also add the following:
- Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts ($3.25)

--------------------

If you decide to make this change, then you need to wait until next month. Here are the steps to take:
1. At any time prior to May 31, 2021 go to the following page and select the button for Deactivate for the Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts exchange.
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed

This will just set the exchange to not renew, it will not stop the data. You will continue to get the data through the remainder of the month.

2. On June 1, 2021 go to the same page again for the exchanges, and activate the exchanges that you want to use. Make sure you have enough funds in your account to pay for these exchanges.
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
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