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Date/Time: Sun, 28 Apr 2024 22:49:45 +0000



Post From: Issue with Receiving Data

[2021-05-04 13:49:53]
User584743 - Posts: 10
The information below is the message log before it was cleared.


Software version: 2247 64-bit | 2021-05-04 09:46:18.466
Primary Thread ID: 8248 | 2021-05-04 09:46:18.466
Usage end date: 2021-05-21 | 2021-05-04 09:46:18.466
Enabled for: Sierra Chart Historical Data Service. | 2021-05-04 09:46:18.466
Enabled for: Denali Real-Time Exchange Data Feed. | 2021-05-04 09:46:18.466
Enabled for: Delayed Denali Exchange Data Feed. | 2021-05-04 09:46:18.466
Enabled for exchange2: CME (Trading Account Required) | 2021-05-04 09:46:18.466
Enabled for exchange2: CBOT (Trading Account Required) | 2021-05-04 09:46:18.466
Enabled for exchange2: COMEX (Trading Account Required) | 2021-05-04 09:46:18.466
Enabled for exchange2: NYMEX (Trading Account Required) | 2021-05-04 09:46:18.466
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-05-04 09:46:18.466
Current selected Data/Trading service: CQG WebAPI | 2021-05-04 09:46:18.466
Custom symbol settings values: enabled | 2021-05-04 09:46:18.466
Chart Update Interval: 500 | 2021-05-04 09:46:18.466
Intraday Data Storage Time Unit: 1 | 2021-05-04 09:46:18.466
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-05-04 09:46:18.466
2021-05-04 13:46:18 Local computer time in UTC | 2021-05-04 09:46:18.466
2021-05-04 09:46:18 Local computer time in SC Time Zone | 2021-05-04 09:46:18.466
2021-05-04 13:41:42 Server time in UTC | 2021-05-04 09:46:18.466
Local computer UTC time and Server UTC time difference: 231 seconds. | 2021-05-04 09:46:18.466
Notice: Your computer's clock is off by 231 seconds. For help with this, press the 'Send for Analysis' button. | 2021-05-04 09:46:18.466
Program path: C:\SierraChart\ | 2021-05-04 09:46:18.466
Data Files path: C:\SierraChart\Data\ | 2021-05-04 09:46:18.466
OS Version Number: 10.0 | 2021-05-04 09:46:18.466
Locale Setting: C | 2021-05-04 09:46:18.466
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-05-04 09:46:18.467
Allowed protected custom studies: | 2021-05-04 09:46:18.467

File >> Disconnect selected. | 2021-05-04 09:48:37.016
CQG WebAPI | Sending Web API Logoff message. | 2021-05-04 09:48:37.016
CQG WebSocket socket (1) | CloseSocket call. | 2021-05-04 09:48:37.016
CQG WebSocket | WebSocket closed. | 2021-05-04 09:48:37.016
CQG WebAPI | WebSocket closed. | 2021-05-04 09:48:37.016
CQG WebAPI | Disconnected. | 2021-05-04 09:48:37.016
CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-05-04 09:48:37.016
CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2021-05-04 09:48:37.047
CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2021-05-04 09:48:37.047

CQG WebAPI | Connecting to server api.cqg.com | 2021-05-04 09:49:38.701
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-05-04 09:49:38.701
CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2021-05-04 09:49:38.702
CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2021-05-04 09:49:38.702
CQG WebSocket socket (2) | Connecting to IP: 208.48.16.35. | 2021-05-04 09:49:38.702
CQG WebSocket | Opening WebSocket. | 2021-05-04 09:49:38.735
CQG WebSocket | Sending WebSocket handshake. | 2021-05-04 09:49:38.735
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-05-04 09:49:38.841
CQG WebSocket | Server header | Connection: upgrade | 2021-05-04 09:49:38.841
CQG WebSocket | Server header | Sec-WebSocket-Accept: G+ger8fEeBjP9nkSgrwRDg0CkQY= | 2021-05-04 09:49:38.841
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-05-04 09:49:38.841
CQG WebSocket | Server header | Upgrade: websocket | 2021-05-04 09:49:38.841
CQG WebSocket | Server header | | 2021-05-04 09:49:38.841
CQG WebSocket | Web socket state is now open. | 2021-05-04 09:49:38.841
CQG WebAPI | WebSocket connected. | 2021-05-04 09:49:38.841
CQG WebAPI | Sending market data logon message. | 2021-05-04 09:49:38.841
CQG WebAPI | Base Time: 2021-05-02T16:06:14. 2021-05-02 16:06:14 | 2021-05-04 09:49:39.011
CQG WebAPI | Logon successful. Session Token = WrB1wRZOit6c6e/IWvHj95nJSV3WZ5MqhUmpovWLRucFclTUwcpn12BZ8dPQzDaN+krjBWEHEao | 2021-05-04 09:49:39.011
CQG WebAPI | Connected to server complete. | 2021-05-04 09:49:39.011
Triggering next historical data download in queue. | 2021-05-04 09:49:39.011
Triggering next historical data download in queue. | 2021-05-04 09:49:39.011
Triggering next historical data download in queue. | 2021-05-04 09:49:39.011
Triggering next historical data download in queue. | 2021-05-04 09:49:39.011
Updated verified funded futures trading account ending date to: 2021-06-03 13:49:39 | 2021-05-04 09:49:39.011
CQG WebAPI | Sending Trade Accounts request message. | 2021-05-04 09:49:39.011
No download requests in the queue to start downloads for. | 2021-05-04 09:49:39.012
No download requests in the queue to start downloads for. | 2021-05-04 09:49:39.012
No download requests in the queue to start downloads for. | 2021-05-04 09:49:39.012
No download requests in the queue to start downloads for. | 2021-05-04 09:49:39.012
CQG WebAPI | Brokerage name: AMP3. Account Name: 119050 | 2021-05-04 09:49:39.093
CQG WebAPI | Sending collateral subscribe request. | 2021-05-04 09:49:39.093
CQG WebAPI | Sending positions subscribe request. RequestID: 819187 | 2021-05-04 09:49:44.012
CQG WebAPI | Sending orders subscribe request. RequestID: 819188 | 2021-05-04 09:49:44.012
CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-05-04 09:50:58.034
CQG WebSocket socket (1) | Closed. | 2021-05-04 09:50:58.034
CQG WebSocket socket (1) | Deleting network socket now after delay. | 2021-05-04 09:51:28.042