Support Board

Date/Time: Sat, 20 Apr 2024 08:51:27 +0000

Post From: Memory error when downloading historical market depth data

[2021-05-04 07:11:56] Link To Thread - Link To Post [Go To First Post]
User315411 - Posts: 47
Hi SC support, I got a memory error when trying to download more historical market depth data to an intraday chart. The command used was "Download Depth Data from Date-Time". Failed to add to the depth data for GCM21_FUT_COMEX, possibly as a result of running out of memory. The depth data accounted for 1.63 gigabytes of memory. Depth data will be unavailable until the chart can be reloaded. My system has 64GB memory and no other major application was running, so memory should not be a problem. It looks this thread reported the same issue in early March: Market Depth Historical Graph - Memory Error Since it has been two months, could you please update the status and suggest if it could be fixed soon? This would be a very useful feature. Thank you!