Support Board

Date/Time: Tue, 07 May 2024 08:04:07 +0000

Post From: Sierra Charts + OEC data feed not updating

[2014-02-27 17:50:53] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Lastly, the 'value-cursor' on my YM charts (which is the market I trade and hence most charts) was not moving at all. It had frozen completely (at the time I sent you my request to the SC support board). If you are referring to the Chart Values tool, reselect it by selecting Tools >>Chart Values. The Message Log does show a period of time where the OEC server had a problem and was not responding to the logon request. It is for this reason why the charts would not update. You did go over the symbol limit: Symbol Error - NQH4 is unknown, unavailable, or improperly formatted. FIX reject reason: Your subscription limit of 5 has been reached \| 2014-02-27 11:01:02 Have OEC increase your limit. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-27 17:51:14