Support Board

Date/Time: Mon, 29 Apr 2024 18:08:34 +0000

Post From: Account

[2021-05-03 14:31:42] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31182
The reason you are getting that error is because you did not have enough funds in your account to renew the Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts exchange on May 1, 2021. You need to add enough funds to your account to cover the cost of the exchange and then you can reactivate the exchange by going to the bottom of the following page and selecting the button for Reactivate Exchange: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing