Support Board
Date/Time: Sun, 14 Sep 2025 18:23:30 +0000
Post From: refresh of data flow
| [2021-04-30 15:51:44] |
| John - SC Support - Posts: 41793 |
|
You should be receiving the Delayed Streaming data for the NQ. So you should not have clunky data, as it should flow the same as real-time, just be 10 minutes and 10 seconds behind the real-time data. What exactly is the symbol name that you are using? Also, follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |