Support Board

Date/Time: Mon, 06 May 2024 07:38:27 +0000

Post From: Delayed data

[2021-04-29 16:54:16] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31379
You changed your package from Package 10 to Package 5. In order to get the Denali data, you need to be on Package 10, Package 11, or Package 12. Therefore, you need to change back to package 10. Once you change your package back, you will get the real-time data again. But, in the process, the Denali exchanges were deactivated for renewal. You will want to reactivate them so they renew automatically on May 1, 2021. You can do this on this page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing