Support Board
Date/Time: Sat, 05 Jul 2025 07:23:11 +0000
Post From: not sure what i need to pay for
| [2021-04-28 21:21:03] |
| John - SC Support - Posts: 40745 |
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On May 11, 2021 your account will automatically renew for Package 11 for 6 months. You have enough funds in your account to pay for that renewal at that time. The per month cost for this is $34.40. The only other cost is the cost of the exchange fee. We see that you do not currently have any exchanges set to automatically renew on May 1, 2021. You are currently getting data for the CME with Market Depth for nonprofessional Trading accounts and you will get that through April 30, 2021, but it is not set to renew. The cost for exchange is $10.40. You would set this to renew on this page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed But, we need to point out that your non-professional certification has expired, so you need to connect to your live, funded, futures trading account in order to certify that you have the account in order to qualify for the non-professional exchange fees from the CME Group. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you are confused by the above, then let us know what trading service you use and we can point you in the right direction. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-28 21:21:32
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