Support Board

Date/Time: Sun, 19 May 2024 18:59:18 +0000

Post From: Sierra Chart screen frozen BUT data feed screen NOT frozen

[2013-04-24 15:00:09] Link To Thread - Link To Post [Go To First Post]
superdoug3 - Posts: 40
I have attached 2 images I am using Sierra Chart with Transact and I get a screen freeze about once a day. You have told me that I need to take this up with my broker. I did a test to see if when I had a SC screen freeze my Transact screen was also frozen. And guess what, only the SC screen is frozen I have attached 2 images Image 1 - my transact trading screen showing NQ still active Image 2 - my SC screen frozen at 81 ticks I always use SC tabs Disconnect/Connect to get my SC screen working again. This has been happening for at least 6 months. I am on release 947 of package #3 My brokers data screen never freezes I also have an Interactive Broker screen ant it never freezes either. The only screen that freezes daily is SC charts. I basically only have ema21, I have attached an image of my studies too B.T.W. I was in a trade when the last screen freeze happened. I was in SIM as I am afraid to go LIVE with this screen freezing feature of SC Date Time Of Last Edit: 2013-04-24 15:05:15


SC-Transact_Data_Feed_-_not_frozen_for_NQ.png / V - Attached On 2013-04-24 14:59:00 UTC - Size: 29.52 KB - 660 views SC_-_studies_used.png / V - Attached On 2013-04-24 14:59:37 UTC - Size: 28.46 KB - 663 views SC_-_SC_screen_frozen_at_81_ticks_at_7_47_am_PST.png / V - Attached On 2013-04-24 14:59:50 UTC - Size: 80.11 KB - 607 views