Support Board
Date/Time: Wed, 17 Dec 2025 17:03:28 +0000
Post From: Exchange not authorized - US equities
| [2021-04-08 19:24:20] |
| John - SC Support - Posts: 43510 |
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We have refunded the usage time back to your Services Balance and opened an Account Support Ticket for a refund to your credit card. It will take a day or two for the refund to process back to your card.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |