Support Board

Date/Time: Sat, 20 Apr 2024 14:08:25 +0000

Post From: Exchange not authorized - US equities

[2021-04-08 16:07:05] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 30976
We work with barchart for the U.S. Equities data and they have your account tagged as a Professional. Most likely due to your email address. Since you have activated the Non-Professional exchange, but they have you listed as a Professional, you are not able to get data. We are checking on this for you and will let you know when we have an answer. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing