Support Board

Date/Time: Fri, 26 Apr 2024 10:37:37 +0000

Post From: What is the correct setup for AMP users live trading?

[2021-04-07 20:38:05] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31131
The exchange that you had activated as part of the Denali Exchange Data Feed did not renew on April 1, 2021 as you did not have any funds in your account to pay for the renewal. To add funds to your account, select Help >> Add Usage Credit from within the Sierra Chart software. This will take you to the Payments page and automatically log you in using the Sierra Chart Account and Password that you use to login to your Sierra Chart software. Or you can select the following link and login using your Sierra Chart Account Name and Password: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Once you have added funds, go to the following page and scroll to the bottom and select the button for "Reactivate Exchange" next to the exchange to be reactivated. https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing