Support Board
Date/Time: Mon, 07 Sep 2026 06:09:10 +0000
Post From: just paid for SC and account balance doesn't show
| [2021-04-05 20:05:30] |
| John - SC Support - Posts: 47793 |
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Here is the full error message: CQG WebAPI | Logon unsuccessful. Server message: Trader is not enabled to use No - SierraChart. Contact your FCM.
This is definitely a CQG error that your broker has to help you with. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |