Support Board
Date/Time: Tue, 01 Jul 2025 17:10:54 +0000
Post From: Connecting to data feed
| [2021-04-05 16:28:50] |
| John - SC Support - Posts: 40691 |
|
It looks like you made the connection to your CQG account, and then it appears you changed your Service setting back to SC Data - All Services. As such, the symbol for that service setting is ESM21-CME. You should open your Chartbooks and select Edit >> Translate Symbols to Current Service in order to ensure that you have the correct symbols for the service that you have currently selected. But, note that you have only the NYMEX with Market Depth for nonprofessional Trading accounts exchange active, therefore you will NOT get real-time data for the E-Mini S&P 500 (ES) as it is traded on the CME exchange. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |