Support Board

Date/Time: Tue, 16 Apr 2024 08:38:32 +0000

Post From: delayed data when I should have real time data

[2021-04-02 16:58:31] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 30870
AMP should have set you up with a CQG account for your order routing. If you do not have this information, then check with AMP. This will be the account you need to connect to at least once a month to verify that you have a funded futures trading account to satisfy the CME Group. Once you have the CQG information, then follow these instructions to setup your Sierra Chart to connect to CQG: CQG Trading Platform Service: Setup Instructions If you will not stay connected to CQG, then change your service back to SC Data - All Services in File >> Data/Trade Service Settings >> Current Selected Service. Otherwise, just leave the service as it is. At the end of all of the above, open your Chartbooks and select Edit >> Translate Symbols to Current Service to make sure that you have the proper symbols for the given current service. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing