Support Board

Date/Time: Sat, 04 May 2024 20:47:35 +0000

Post From: Symbol not being updated

[2013-04-24 02:36:43] Link To Thread - Link To Post [Go To First Post]
Greentea - Posts: 26
"It looks as though you have done some hand modification to the CTS T4 symbols. Please avoid that because these are very specific and case-sensitive." That never happened. 6E symbol was found on the list and selected using the 'find' button. Things were running fine. So I followed this instruction as directed, and am still getting same orange box error message. Again, whenever the 6E charts are loaded initially the data is up to date (even though the symbol is "unknown" via the orange box message) and the chart for this symbol will not automatically update after that. Reloading the data updates it but afterward it is not an automatic process. Not a computer programmer but it seems that something is wrong with the automatic updating process. Symbol updates when forced to reload but not after that. Why is there an error message stating "unknown symbol" because obviously the symbol is recognized to an extent that forced reloading works to update the data, only afterward this is not performed automatically. Isn't that a software issue? CTS emailed back and stated things are fine on their end. Thanks.