Support Board

Date/Time: Thu, 16 May 2024 10:13:14 +0000

Post From: No data after switching to CQG order routing

[2021-03-29 22:27:34] Link To Thread - Link To Post [Go To First Post]
User311344 - Posts: 136
Unfortunately no change. I have connection with green status bar, but no luck with downloading data. Atached log with forced login and translation to new service again. Seems it still wants to pull data from CQG not Denali: CQG WebAPI \| Brokerage name: AMP. Account Name: ###### \| 2021-03-30 00:24:44.252 CQG WebAPI \| Sending collateral subscribe request. \| 2021-03-30 00:24:44.252 CQG WebAPI \| Market data subscription for F.US.EPM21 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. \| 2021-03-30 00:24:44.291 Symbol Error - F.US.EPM21 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. \| 2021-03-30 00:24:44.291 Although all allowances are in place fwiw: Enabled for: Sierra Chart Historical Data Service. \| 2021-03-30 00:24:19.286 Enabled for: Denali Real-Time Exchange Data Feed. \| 2021-03-30 00:24:19.286 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-03-30 00:24:19.286 Enabled for exchange2: CME \| 2021-03-30 00:24:19.286 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-03-30 00:24:19.286 Current selected Data/Trading service: CQG WebAPI \| 2021-03-30 00:24:19.286 Custom symbol settings values: enabled \| 2021-03-30 00:24:19.286 Date Time Of Last Edit: 2021-03-29 22:32:30


Private File