Support Board
Date/Time: Sat, 05 Jul 2025 04:14:34 +0000
Post From: New Instance
| [2021-03-25 16:11:18] |
| Sierra_Chart Engineering - Posts: 20083 |
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First you are not logging into this Support Board with the Sierra Chart account that you are using. You need to login with Help >> Support Board from within Sierra Chart. That is not relevant to the problem though. We have set the login on your Sierra Chart account to follow standard login procedure. We have reset your password and it has been sent to your email address. We want you to exit from Sierra Chart and start it again. You should get an error indicating your Account Name and Password are not correct. You just need to enter that new password received to your email address. Instructions: Sierra Chart - Software Login Instructions: Software Login Instructions And then you should not have any trouble running the sub instance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |