Support Board
Date/Time: Mon, 19 Jan 2026 16:11:21 +0000
Post From: Account Help | Cannot connect to Transact WS | Urgent
| [2021-03-23 18:56:27] |
| John - SC Support - Posts: 44029 |
|
It looks like you may have accidentally deleted your Accounts4.config file. It is not a problem. Just go to File >> Data/Trade Service Settings and enter your TransAct credentials on that page. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |