Support Board
Date/Time: Tue, 04 Nov 2025 12:42:09 +0000
Post From: Account Help | Cannot connect to Transact WS | Urgent
| [2021-03-23 18:56:27] |
| John - SC Support - Posts: 42737 |
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It looks like you may have accidentally deleted your Accounts4.config file. It is not a problem. Just go to File >> Data/Trade Service Settings and enter your TransAct credentials on that page. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |