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Date/Time: Sat, 04 May 2024 22:48:59 +0000



Post From: Interactive Brokers Connection & Order Routing Problems

[2021-03-15 03:28:00]
Sierra Chart Engineering - Posts: 104368
Regarding post #7 and:
if TWS/IB Gateway connection is merely 'reconnecting' SC doesn't register and believes the connection is still live.

Sierra Chart does not look at the connection that Trader Workstation has to its own servers. There may be some way to track that. However, in general, that is not something that is really used by Sierra Chart with any supported trading gateway.

If an order cannot be routed, it will just get rejected. And then you can perhaps examine the Order Action Source field of the order to see why it got rejected. Assuming TWS provides that detail in the rejection text.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-15 03:29:13