Login Page - Create Account

Support Board

Date/Time: Sat, 01 Apr 2023 03:28:27 +0000

Post From: Presently Have Denali Date Feed Paid Time Available But Cannot Access It

[2021-03-12 17:32:45]
Gedman - Posts: 19
Maybe I'm asking the wrong question.

In the (new) Data/Trade Service Settings Window, for "Curent Selected Service (List)" I see "SC Data - All Services [Data]"
and "SC Futures Order Routing/Data (trading)". I expect the latter one, "SC Futures Order....(trading)" is the one I want,
and it is the one shown to be currently active. It doesn't identify itself as "Denali".

I expect the "SC Futures Order Routing/Data (trading)" is the one I want. However, my trading charts reflect that I am receiving
"delayed" data. It doesn't identify the source of the delayed data. I want to select Denali Data (which I've already paid for)
and I want the data to be live.

Please advise what I need to do differently/additionally to receive live Denali Data.

Thank you again.