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Post From: Presently Have Denali Date Feed Paid Time Available But Cannot Access It

[2021-03-12 16:12:58] Link To Thread - Link To Post [Go To First Post]
Gedman - Posts: 19
Here is the copy of the Message Log per instructions: Software version: 2233 64-bit \| 2021-03-12 08:04:12.982 Primary Thread ID: 13720 \| 2021-03-12 08:04:12.982 Usage end date: 2021-04-10 \| 2021-03-12 08:04:12.982 Enabled for: Sierra Chart Historical Data Service. \| 2021-03-12 08:04:12.982 Enabled for: Denali Real-Time Exchange Data Feed. \| 2021-03-12 08:04:12.982 Enabled for: Delayed Denali Exchange Data Feed. \| 2021-03-12 08:04:12.982 Enabled for exchange2: CME (Trading Account Required) \| 2021-03-12 08:04:12.982 Enabled for exchange2: CBOT (Trading Account Required) \| 2021-03-12 08:04:12.982 Enabled for exchange2: COMEX (Trading Account Required) \| 2021-03-12 08:04:12.982 Enabled for exchange2: NYMEX (Trading Account Required) \| 2021-03-12 08:04:12.982 Allow Support for Sierra Chart Data Feeds is enabled. \| 2021-03-12 08:04:12.982 Current selected Data/Trading service: DTC - Sub Instance \| 2021-03-12 08:04:12.982 Custom symbol settings values: enabled \| 2021-03-12 08:04:12.982 Chart Update Interval: 100 \| 2021-03-12 08:04:12.982 Intraday Data Storage Time Unit: 0 \| 2021-03-12 08:04:12.982 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2021-03-12 08:04:12.982 2021-03-12 16:04:12 Local computer time in UTC \| 2021-03-12 08:04:12.982 2021-03-12 08:04:12 Local computer time in SC Time Zone \| 2021-03-12 08:04:12.982 2021-03-11 23:22:17 Server time in UTC \| 2021-03-12 08:04:12.982 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2021-03-12 08:04:12.982 Program path: C:\SierraChart\SierraChartInstance_3\ \| 2021-03-12 08:04:12.982 Data Files path: C:\SierraChart\SierraChartInstance_3\Data\ \| 2021-03-12 08:04:12.982 OS Version Number: 10.0 \| 2021-03-12 08:04:12.982 Locale Setting: C \| 2021-03-12 08:04:12.982 DLLs: IOAMT.dll, UserContributedStudies.dll, UserContributedStudies_64.dll \| 2021-03-12 08:04:12.983 Allowed protected custom studies: \| 2021-03-12 08:04:12.983 File >> Disconnect selected. \| 2021-03-12 08:09:16.526 SC Futures Order Routing/Data \| Waiting for socket receive thread to end \| 2021-03-12 08:09:16.532 DTC Client socket (4) \| CloseSocket call. \| 2021-03-12 08:09:16.533 DTC Client socket (4) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-12 08:09:16.533 DTC Client socket (4) \| Shutdown started. Waiting for graceful close. \| 2021-03-12 08:09:16.533 DTC Client socket (4) \| Socket gracefully closed by remote side. \| 2021-03-12 08:09:16.533 DTC Client socket (4) \| Closed. \| 2021-03-12 08:09:16.533 SC Futures Order Routing/Data \| Disconnected. \| 2021-03-12 08:09:16.537 SC Futures Order Routing/Data \| Connecting to the server 127.0.0.1. Port 11099 \| 2021-03-12 08:09:31.538 DTC Client socket (1) \| Creating socket. \| 2021-03-12 08:09:31.538 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2021-03-12 08:09:31.538 DTC Client socket (1) \| Connecting to IP: 127.0.0.1. \| 2021-03-12 08:09:31.538 SC Futures Order Routing/Data \| Network connection to server complete. \| 2021-03-12 08:09:31.544 SC Futures Order Routing/Data \| Starting socket receive thread. \| 2021-03-12 08:09:31.544 SC Futures Order Routing/Data \| Sending encoding request to server: Binary VLS. Compression: none \| 2021-03-12 08:09:31.544 SC Futures Order Routing/Data \| Setting DTC encoding to Binary VLS \| 2021-03-12 08:09:31.546 SC Futures Order Routing/Data \| Sending logon request message. \| 2021-03-12 08:09:31.546 SC Futures Order Routing/Data \| Received logon response. \| 2021-03-12 08:09:31.597 SC Futures Order Routing/Data \| Server Name: SC DTC Server. \| 2021-03-12 08:09:31.597 SC Futures Order Routing/Data \| Server protocol version: 8. Client protocol version: 8 \| 2021-03-12 08:09:31.597 SC Futures Order Routing/Data \| Successfully connected. Connected to SC DTC Protocol server. Service=sc_futures.dtc.trading\|SymbolSettings=sc_futures.dtc.trading. \| 2021-03-12 08:09:31.597 SC Futures Order Routing/Data \| Trading is supported. \| 2021-03-12 08:09:31.597 SC Futures Order Routing/Data \| Order cancel and replace is supported. \| 2021-03-12 08:09:31.597 SC Futures Order Routing/Data \| OCO Orders supported. \| 2021-03-12 08:09:31.597 SC Futures Order Routing/Data \| Bracket Orders supported. \| 2021-03-12 08:09:31.597 SC Futures Order Routing/Data \| Connected to server complete. \| 2021-03-12 08:09:31.597 Triggering next historical data download in queue. \| 2021-03-12 08:09:31.597 Triggering next historical data download in queue. \| 2021-03-12 08:09:31.597 Triggering next historical data download in queue. \| 2021-03-12 08:09:31.597 Triggering next historical data download in queue. \| 2021-03-12 08:09:31.597 SC Futures Order Routing/Data \| Starting real-time market data updates for: ES-201812-GLOBEX. ID: 1 \| 2021-03-12 08:09:31.597 SC Futures Order Routing/Data \| Requesting security definition data for: ES-201812-GLOBEX. ID: 1 \| 2021-03-12 08:09:31.597 Added historical Intraday data request for ES-201812-GLOBEX to the queue. \| 2021-03-12 08:09:31.598 Intraday data recording state for symbol ES-201812-GLOBEX is set to download 'Pending'. \| 2021-03-12 08:09:31.598 No download requests in the queue to start downloads for. \| 2021-03-12 08:09:31.606 Delaying start of download for ES-201812-GLOBEX \| 2021-03-12 08:09:31.606 No download requests in the queue to start downloads for. \| 2021-03-12 08:09:31.606 No download requests in the queue to start downloads for. \| 2021-03-12 08:09:31.606 SC Futures Order Routing/Data \| Received security definition for symbol ES-201812-GLOBEX \| 2021-03-12 08:09:31.609 SC Futures Order Routing/Data \| Starting real-time market data updates for: ESH21_FUT_CME. ID: 2 \| 2021-03-12 08:09:31.623 SC Futures Order Routing/Data \| Requesting security definition data for: ESH21_FUT_CME. ID: 2 \| 2021-03-12 08:09:31.623 Added historical Intraday data request for ESH21_FUT_CME to the queue. \| 2021-03-12 08:09:31.623 Intraday data recording state for symbol ESH21_FUT_CME is set to download 'Pending'. \| 2021-03-12 08:09:31.623 Triggering next historical data download in queue. \| 2021-03-12 08:09:31.623 SC Futures Order Routing/Data \| Received security definition for symbol ESH21_FUT_CME \| 2021-03-12 08:09:31.632 SC Futures Order Routing/Data \| Starting real-time market data updates for: ESM21_FUT_CME. ID: 3 \| 2021-03-12 08:09:31.979 SC Futures Order Routing/Data \| Requesting security definition data for: ESM21_FUT_CME. ID: 3 \| 2021-03-12 08:09:31.979 SC Futures Order Routing/Data \| Starting real-time market data updates for: SIN21_FUT_COMEX. ID: 4 \| 2021-03-12 08:09:31.980 SC Futures Order Routing/Data \| Requesting security definition data for: SIN21_FUT_COMEX. ID: 4 \| 2021-03-12 08:09:31.980 SC Futures Order Routing/Data \| Starting real-time market data updates for: SIK21_FUT_COMEX. ID: 5 \| 2021-03-12 08:09:31.980 SC Futures Order Routing/Data \| Requesting security definition data for: SIK21_FUT_COMEX. ID: 5 \| 2021-03-12 08:09:31.980 SC Futures Order Routing/Data \| Received security definition for symbol ESM21_FUT_CME \| 2021-03-12 08:09:31.989 SC Futures Order Routing/Data \| Received security definition for symbol SIN21_FUT_COMEX \| 2021-03-12 08:09:31.989 SC Futures Order Routing/Data \| Received security definition for symbol SIK21_FUT_COMEX \| 2021-03-12 08:09:31.989 HD Request # 19 \| Downloading Intraday chart data for ES-201812-GLOBEX to the file ES-201812-GLOBEX.scid. Service: DTCSubInstance \| 2021-03-12 08:09:36.574 HD Request # 19 \| Download start date-time: 2020-09-07 09:09:36.000000. File last date-time: 2018-12-21 06:29:58.001347 \| 2021-03-12 08:09:36.578 HD Request # 19 \| Using server: 127.0.0.1 port 11098 \| 2021-03-12 08:09:36.578 Socket (2) \| Creating socket. \| 2021-03-12 08:09:36.578 Socket (2) \| New receive buffer size: 5242880 \| 2021-03-12 08:09:36.578 Socket (2) \| Connecting to IP: 127.0.0.1. \| 2021-03-12 08:09:36.578 HD Request # 19 \| Setting DTC encoding to Binary VLS \| 2021-03-12 08:09:36.584 HD Request # 19 \| Sending historical data logon request message. \| 2021-03-12 08:09:36.584 HD Request # 19 \| Requesting Intraday data. Start date-time: 2020-09-07 09:09:36. Record interval: 0. Symbol: ES-201812-GLOBEX \| 2021-03-12 08:09:36.585 HD Request # 19 \| Decompressing data. \| 2021-03-12 08:09:36.595 HD Request # 19 \| Receiving Intraday data for ES-201812-GLOBEX starting at 2018-12-21 05:30:01.000000 \| 2021-03-12 08:09:36.602 Socket (2) \| CloseSocket call. \| 2021-03-12 08:09:36.602 Socket (2) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-12 08:09:36.602 Socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-12 08:09:36.603 Socket (2) \| Socket gracefully closed by remote side. \| 2021-03-12 08:09:36.603 Socket (2) \| Closed. \| 2021-03-12 08:09:36.604 Historical data download thread signaled to stop. \| 2021-03-12 08:09:36.700 HD Request # 19 \| Received 3028 records from 2018-12-21 05:30:01.000000 to 2018-12-21 06:29:58.001000 (60.0 minutes) and wrote 0 records for ES-201812-GLOBEX \| 2021-03-12 08:09:36.700 HD Request # 19 \| Add time&sales data \| Remembered last file record date-time: 2018-12-21 14:29:58.001347 \| 2021-03-12 08:09:36.701 HD Request # 19 \| Completion time: 0s \| 2021-03-12 08:09:36.701 HD Request # 19 \| Intraday data download complete for ES-201812-GLOBEX. Unique request ID: 19 \| 2021-03-12 08:09:36.701 Removing historical data download ID 19. \| 2021-03-12 08:09:36.701 Real-time Intraday chart data file updates started for ES-201812-GLOBEX \| 2021-03-12 08:09:36.701 Intraday chart data file opened for ES-201812-GLOBEX \| 2021-03-12 08:09:36.701 HD Request # 19 \| Enabling Intraday chart updating for symbol. \| 2021-03-12 08:09:36.701 Triggering next historical data download in queue. \| 2021-03-12 08:09:36.701 HD Request # 20 \| Downloading Intraday chart data for ESH21_FUT_CME to the file ESH21_FUT_CME.scid. Service: cme \| 2021-03-12 08:09:36.701 HD Request # 20 \| Download start date-time: 2021-03-12 07:59:06.000000. File last date-time: 2021-03-12 07:59:06.077001 \| 2021-03-12 08:09:36.701 HD Request # 20 \| Using server: ds21.sierracharts.com port 10149 \| 2021-03-12 08:09:36.701 Socket (2) \| Creating socket. \| 2021-03-12 08:09:36.752 Socket (2) \| New receive buffer size: 5242880 \| 2021-03-12 08:09:36.752 Socket (2) \| Connecting to IP: 216.1.90.129. \| 2021-03-12 08:09:36.752 HD Request # 20 \| Setting DTC encoding to Binary VLS \| 2021-03-12 08:09:36.935 HD Request # 20 \| Sending historical data logon request message. \| 2021-03-12 08:09:36.935 HD Request # 20 \| Requesting Intraday data. Start date-time: 2021-03-12 07:59:06. Record interval: 0. Symbol: ESH21 \| 2021-03-12 08:09:37.594 HD Request # 20 \| Decompressing data. \| 2021-03-12 08:09:37.685 HD Request # 20 \| Receiving Intraday data for ESH21_FUT_CME starting at 2021-03-12 07:59:06.073000 \| 2021-03-12 08:09:37.765 Socket (2) \| CloseSocket call. \| 2021-03-12 08:09:37.901 Socket (2) \| 0 bytes remaining in receive buffer when socket closed. \| 2021-03-12 08:09:37.901 Socket (2) \| Shutdown started. Waiting for graceful close. \| 2021-03-12 08:09:37.901 Historical data download thread signaled to stop. \| 2021-03-12 08:09:37.915 HD Request # 20 \| Timestamp of first Intraday data file record written: 2021-03-12 07:59:06.285000 \| 2021-03-12 08:09:37.915 HD Request # 20 \| Received 16242 records from 2021-03-12 07:59:06.073000 to 2021-03-12 08:09:34.369001 (10.5 minutes) and wrote 16233 records for ESH21_FUT_CME \| 2021-03-12 08:09:37.915 HD Request # 20 \| Add time&sales data \| Remembered last file record date-time: 2021-03-12 16:09:34.369001 \| 2021-03-12 08:09:37.919 HD Request # 20 \| Completion time: 1s \| 2021-03-12 08:09:37.919 HD Request # 20 \| Intraday data download complete for ESH21_FUT_CME. Unique request ID: 20 \| 2021-03-12 08:09:37.919 Removing historical data download ID 20. \| 2021-03-12 08:09:37.919 Real-time Intraday chart data file updates started for ESH21_FUT_CME \| 2021-03-12 08:09:37.919 Intraday chart data file opened for ESH21_FUT_CME \| 2021-03-12 08:09:37.919 HD Request # 20 \| Enabling Intraday chart updating for symbol. \| 2021-03-12 08:09:37.919 Triggering next historical data download in queue. \| 2021-03-12 08:09:37.919 No download requests in the queue to start downloads for. \| 2021-03-12 08:09:37.919 Socket (2) \| Socket gracefully closed by remote side. \| 2021-03-12 08:09:37.992 Socket (2) \| Closed. \| 2021-03-12 08:09:37.992 Opened cached Intraday file: C:\SierraChart\SierraChartInstance_3\Data\ESH21_FUT_CME.scid. Thread ID: 11892 \| 2021-03-12 08:09:38.023