Support Board

Date/Time: Sun, 19 May 2024 01:11:25 +0000

Post From: What if you prepay and want to switch packages later?

[2021-03-10 17:11:37] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31704
First, you can change your Package Selection at any time. We simply recalculate your Usage End Date based on the prices of the packages that you are changing From and To. Therefore, if you select a more expensive package, then your Usage Time End Date will move in, as you have fewer days available at the higher priced package, and vice versa. When we do come out with our own order routing, the only reason it would need a different package is because you would have to change how you get your data. There would not be a need for a new package due to the order routing itself. Right now, we are limiting prepay options to a maximum of 6 months. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing