Login Page - Create Account

Support Board


Date/Time: Sat, 27 Apr 2024 03:10:26 +0000



Post From: Notice: Market Depth Issue when using Rithmic in Newer Versions

[2021-03-09 12:18:54]
Sierra Chart Engineering - Posts: 104368
We have had many reports of market depth issues when using the Rithmic trading platform service with Sierra Chart, in newer versions of Sierra Chart.

We have looked into this and we did identify one problem and that is resolved in the latest revision of 2238. Update to the latest prerelease following these instructions if you are experiencing a market depth issue:
Software Download: Fast Update

Even if you are running 2238, update again because we made a change to this version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing