Support Board

Date/Time: Sun, 19 May 2024 09:22:57 +0000

Post From: Issue with time response of the platform

[2021-03-08 10:34:52] Link To Thread - Link To Post [Go To First Post]
Ackin - Posts: 1865
Alberto) I would try: 1) Test Safe mode. A third-party study may have an increased load in higher versions. 2) Look in the message log if a some procedure is not repeated regularly (cycle of the same messages) 3) Compare the difference between "chart load days" large number and small number. This will tell you if deceleration is an internal process inside your computer or by repeatedly querying the remote side. There are also freeware programs that show you network activity with a statement of how often and where and how much data upload / download data is sent ... 4) Try setting up a different stock market. This is not a joke. I know what you're trading. But this way you will find out if there is a problem in connecting to a specific exchange. 5) The Sierrachart program had a problem in several versions back with antivirus programs. I would really try to give an exception to the sierrachart folder in your antivirus so that it does not test it, because even cyclic testing of Sierrachart can slow down your working process. 6) I'm in contact with several hundred traders from around the world (you know) but I know this issue from you. No one else has a similar problem yet.