Support Board

Date/Time: Mon, 29 Apr 2024 00:57:20 +0000

Post From: Confusion on Data Feed and Order Routing

[2021-03-07 00:14:33] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Well, AMP has managed to double bill me on March 1st for the services I already paid you directly for. This money ($65) should be credited to my Sierra account since they took it out of my AMP account and forwarded to you. We looked at the statement, and the charges are for February 2021. AMP was billed those exact items by us, and collecting them from you. So we are not seeing any issue. There is no double billing for March. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-07 00:16:51