Support Board

Date/Time: Sat, 18 May 2024 23:30:56 +0000

Post From: Sirra chart freezing & huge data lag on charts

[2021-03-05 15:19:33] Link To Thread - Link To Post [Go To First Post]
User287553 - Posts: 33
Hi I'm having an issue where Sierra keeps on getting frozen, as it if it is not connected to the server properly and constant issue huge data lag in my charts (RANGE and minute charts). for e.g. on the MES price data on the chart just stalls for few seconds and then starts moving again. Please let me know if there are any issues that are happening with the Server i'm connected with? I simply cannot trade with so much lag, and the whole platform just freezing every few seconds. This was working ok few days ago but noticing this since yesterday. Please see file attached showing my connection to servers, and my chart interval settings. My internet connection is direct wired i.e. no wifi. And its very high speed top of the notch. My computer is also high end i7, 16GB RAM, 2.6 GHz CPU, so not sure why this is happening. JK AC 22839


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