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Date/Time: Tue, 21 May 2024 16:24:47 +0000



Post From: Please recommend the best option for price and quality

[2021-03-04 15:59:04]
John - SC Support - Posts: 31771
1.Do I need Denali Exchange data flow? Is the overpayment justified? If I understand correctly, will I be able to receive market depth data without this package?

If you will be trading the CME Group, then you definitely need to get the Real-Time data. You have the option of paying for the Market Depth data or not. That choice is done through the selection of the particular Exchange(s) that you activate.

If you do not need real-time data, then you will have access to the Delayed Streaming Data for the CME Group which is 10 minutes and 10 seconds delayed and includes the Market Depth. This is available with all Sierra Chart packages at no extra cost.

2. Does it mean that to get CBOE Indices data I will have to pay not $ 5.25, but $ 30.25 + 5.25 ?

To get the CBOE Indices is a total of $30.25 USD per month. This is because the CBOE Indices is on a different data feed that we have, which costs $25.00 USD per month for the data feed fee and then $5.25 USD per month for the CBOE Indices exchange.

3. After AMP refused to receive the standard version of Sierra Chart, I was left without access to the platform. Can I pay for Sierra Chart that time from my AMP brokerage account?

At this time, you are paying for your Sierra Chart directly to us, and that is now the requirement. Going forward it is required that Sierra Chart be paid for directly through Sierra Chart and not through a broker.
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