Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 14:36:16 +0000



Post From: SC services I did not order

[2021-03-04 11:04:42]
Sierra Chart Engineering - Posts: 104368
and few days ago I activated routing via CQG cause of Denali's outage.
There was no problem with the Denali Exchange Data Feed.

You are referring to technical issues involving TT, and AMP's subsequent decision to not support accounts on TT FIX. All of Sierra Chart systems had at the time and currently are working perfectly.

Additionally I see I am active for COMEX dtaafeed this month. I was confirmed by AMP that my datafeed for COMEX will no longer be active starting from march. Why do I see it active on SC control panel then?
AMP did not deactivate it. We have done this and it will not renew in April.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-04 11:05:05